Multi-Family Management

Expert & Customized Services

Our Core Services

With over 33years of experience and a team of industry professionals, the services listed below are only a snapshot of what we can do for your community or next project.

Management

  • Maximize Rents, Collections and Occupancy
  • Resident Relations including Social and Recreational Services
  • Resident Retention
  • Marketing and Leasing Operations
  • Human Resource Management
  • Employee Training
  • Management Systems Support
  • Rent Collection including online rent payment option
  • Lease Management & Enforcement
  • Applicant Screening & Approval
  • Maintenance
    • Preventive Maintenance
    • 24-Hour On-call Service
    • Online Service Request Forms
    • Apartment Turnover
    • Routine Maintenance
    • Oversight of Capital Improvement Projects and Moderate Rehabilitation
  • Financial Management
    • Control Operating Expenses
    • Budgeting and Capital Planning
    • Financial Analysis
    • Monthly & Year-end Reporting
    • Delinquency Management

In-house Compliance Department

  • Regulatory Compliance including Low Income Housing Tax Credit, Section 8, Section 236/Rent Supplement, Chapter 13A, Rental Voucher Programs and Certificates
  • Tax Credit Conversions
  • Tax Credit Applicant Approvals
  • Tax Credit Audits
  • OneSite Conversions

Marketing & Lease-Up Services

  • Detailed Market Analysis
  • Development of Personalized Marketing Strategy
  • Branding Services
    • Logo Design
    • Marketing Collateral
    • Signage
    • Stationery
  • Website Development & Maintenance
  • Professional Photography
  • Advertising, Outreach & Social Media
  • Interior Design
    • Model Apartment Home
    • Resident Lounge
    • Common Areas
    • Management Office
  • Leasing & Marketing Training & Continued Education
  • Weekly, Bi-Monthly or Monthly Occupancy Reports